Returns
Due to the nature of food and wellness products, we do not accept returns on opened or used items.

Unopened food products and unused accessories may be returned within 14 days of delivery. Please contact us at info@asteeluxherbspices.com before returning any item, as returns sent without prior authorization cannot be processed. Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number, a photo of the item, and a description of the issue. We will provide a replacement or refund, and we will cover return shipping.

Refunds
Approved refunds are issued to your original payment method within 5–7 business days of our receiving and inspecting the returned item.

Non-Returnable Items
Opened tea and food products; used accessories; items returned without prior authorization.

For assistance, contact us at info@asteeluxherbspices.com.